Hi. We're Hummingbird.

We're elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most - caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.

Summary
As an AI Strategist at Hummingbird, you will establish an AI strategy and governance framework to help us ensure AI tools are used effectively, ethically, and securely while fostering a culture of innovation and continuous improvement. You will lead the evaluation of solutions and the development of processes across the organization to use AI to enhance efficiency, accuracy, and team empowerment.

Responsibilities

Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship.

FLSA Status: Exempt

Compensation: Starting at $122,000+ per year less statutory deductions

Work Location: This position is remote. You must work from a location within the United States with consistent internet service.

Travel: 2-3 times/year for company events.

Benefits Eligible: Yes

AI Strategy

Develop a detailed AI strategy that identifies organizational needs and aligns AI initiatives with strategic goals.
Define clear objectives, guidelines, and implementation roadmaps for AI adoption.
Ensure leadership buy-in and regularly adapt the strategy to reflect advancements in AI technology and market dynamics.
Establish benchmarks for how AI tools enhance job efficiency, quality, and employee engagement.

AI Governance

Create a comprehensive governance framework for AI implementation, addressing ethical, legal, and security considerations.
Establish policies and processes to define appropriate and inappropriate uses of AI tools.
Implement oversight and auditing mechanisms to ensure compliance with governance policies.
Collaborate with legal, compliance, and IT teams to safeguard data integrity and organizational reputation.

AI Education

Develop accessible training programs to educate employees about AI technologies and their practical applications.
Provide clear guidance on AI governance policies and best practices for tool usage.
Empower employees at all levels with skills and knowledge to integrate AI into their work effectively.
Regularly update educational content to reflect advancements in AI and internal use cases.

AI Use Cases

Collaborate with departments to identify and prioritize AI use cases that solve real business problems.
Develop and present data-driven business cases for AI investments to leadership.
Lead the design, implementation, and evaluation of MVP AI solutions to validate concepts.
Measure the impact of AI use cases on operational efficiency and employee effectiveness, ensuring solutions enhance overall job quality.

AI Technology Research & Vendor Evaluation

Stay informed about emerging AI technologies, tools, and methodologies.
Evaluate vendors and technology solutions, focusing on those that enhance employee productivity and organizational outcomes.
Perform competitive assessments of potential partners to identify the best-fit technologies.
Recommend solutions that align with organizational values and meet diverse business needs.

Required & Desired Skills

Required Skills and Experience

2+ years of experience in AI strategy, AI implementation, or innovation-focused roles.
5+ years of experience in technology strategy and/or leadership roles.
Proven track record of developing and executing strategies that enhance both operational outcomes and workforce engagement.
In-depth knowledge of AI tools, governance frameworks, and implementation strategies, including ethical and legal considerations.
Strong analytical skills for evaluating technology solutions and creating business cases supported by data.
Exceptional collaboration and communication skills to engage cross-functional teams and stakeholders.

Desired Skills and Experience

Experience creating governance policies for emerging technologies.
Expertise in designing training programs to upskill employees in technical tools and methodologies.
Familiarity with data privacy regulations, security protocols, and ethical AI principles.
Demonstrated ability to assess technology vendors with a focus on user-centric design and long-term organizational impact.

The Hummingbird Approach
We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird:

Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect.
Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions.
Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved.

Equal Opportunity Statement
Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.

Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we'd be happy to chat.